Shipping & Policies

At Tru Blu Vintage, each piece is thoughtfully curated, packaged, and sent off with care. Here’s everything you need to know about how we handle shipping and policies:

Shipping Details:

• Shipping is invoiced separately once your order is packaged and weighed. You’ll receive a follow-up email with the exact shipping cost.

• Orders are shipped out within 5–7 business days after purchase.

• We always choose the most cost-effective rate between USPS and UPS to get you the best deal — shipping rates are determined by weight, size, and destination.

• Local pickup is available in the Kalamazoo, MI area. Select this option at checkout or contact us to coordinate a pickup time.

Returns & Damages:

• All sales are final. Due to the nature of vintage, we do not offer returns or refunds.

• If your item arrives with significant damage, please contact us within 48 hours of delivery. All packages are insured, and we’re happy to file a claim. Be sure to include clear photosof:

• The damaged item

• The box

• The shipping label

Need Help?

We’re here to make your Tru Blu experience smooth and personal.

Email us at: vintagebytrublu@gmail.com

Follow along on Instagram: @trubluvintage

Thanks for shopping small and vintage — you’re keeping timeless style alive in the mitten.